Root cause analysis report (PDF, 8-12 pages)
Structured diagnosis of your leapp upgrade failure with file conflict identification, logs parsed, and exact package pairs causing the DNF exit code error.
Blocked by a DNF exit code failure during your leapp upgrade? Package conflicts are halting your RHEL 7 to RHEL 8 migration. Get a concrete resolution guide delivered in 5 business days.
Structured diagnosis of your leapp upgrade failure with file conflict identification, logs parsed, and exact package pairs causing the DNF exit code error.
Step-by-step procedure to manually remove or update conflicting EL7 packages (e.g., python3-six vs python36-six) before re-running leapp upgrade.
Executable check script that verifies no residual conflicts exist, the leapp-depsolve step passes, and the upgrade path is clear before you commit.
Tailored runbook for your specific environment—package list, command sequence, checkpoints, and rollback steps documented for your ops team.
Curated Red Hat KB links, known issue tracker entries, and recommended tooling for ongoing upgrade maintenance and future RHEL cycles.
The sprint covers the full range of leapp DNF failures including file conflicts, dependency loops, and blocked preupgrade checks. If the issue requires escalation beyond the standard playbook, you'll receive a detailed incident report explaining the root cause and recommended path forward before the sprint closes.
No. You can share anonymized logs, error messages, and package lists. The resolution playbook focuses on package names and command patterns, not hostnames, credentials, or proprietary application data. If full logs are needed for complex cases, we use encrypted transfer with 48-hour auto-deletion.
The playbook includes environment-specific validation steps so you can verify it works before deploying. If it fails, two revision rounds are included, and if we cannot deliver a working resolution, a full refund is issued. This sprint is only for cases where the issue originates from known leapp/RHEL upgrade conflict patterns.
Yes—if the package conflicts are identical across hosts, one sprint delivers a reusable playbook and pre-flight script that applies to all of them. For heterogeneous environments with different conflict patterns, additional sprints or a scope extension can be arranged.